نحن نقدم سياسة إرجاع لمدة 14 يومًا، لذا يمكنك طلب الإرجاع خلال 14 يومًا بعد استلام المنتج الخاص بك.
لكي تكون مؤهلاً للإرجاع، يجب أن يكون المنتج في حالته الأصلية — غير ملبوس وغير مستخدم، مع العلامات، وفي عبوته الأصلية. ستحتاج أيضًا إلى تقديم إيصال أو إثبات الشراء.
لبدء العودة، يرجى الاتصال بنا على contact@biggshopy.com. سنقدم لك تعليمات حول كيفية ومكان إرسال الطرد الخاص بك. لن يتم قبول العناصر التي يتم إرجاعها دون إذن مسبق.
يرجى فحص طلبك عند الاستلام. إذا كان المنتج معيبًا أو تالفًا أو إذا استلمت منتجًا خاطئًا، فاتصل بنا على الفور حتى نتمكن من حل المشكلة.
فترة تهدئة مدتها 14 يومًا للاتحاد الأوروبي
إذا تم شحن طلبك إلى الاتحاد الأوروبي، فيحق لك إلغاء طلبك أو إرجاعه خلال 14 يومًا من استلامه، لأي سبب وبدون مبرر. كما هو الحال مع عمليات الإرجاع الأخرى، يجب أن تكون السلعة غير مستخدمة وغير مستخدمة ومزودة بعلامات وفي عبوتها الأصلية. مطلوب إيصال أو إثبات الشراء.
المبالغ المستردة
بمجرد استلامنا وفحص إرجاعك، سنقوم بإعلامك بحالة استرداد أموالك. في حالة الموافقة، ستتم معالجة المبلغ المسترد إلى طريقة الدفع الأصلية الخاصة بك خلال 10 أيام عمل. يرجى ملاحظة أنه قد يستغرق الأمر بعض الوقت حتى يتمكن البنك أو شركة بطاقة الائتمان الخاصة بك من معالجة عملية استرداد الأموال ونشرها.
إذا مر أكثر من 15 يوم عمل منذ الموافقة على الإرجاع ولم تسترد أموالك، فيرجى الاتصال بنا على contact@biggshopy.com.
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فريق مركز الاتصال لدينا متاح للإجابة على أسئلتك من الساعة 10:00 إلى الساعة 18:00 (UTC +1) في أيام الأسبوع.
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تفاصيل المنتج
محتويات المنتج:
- يتكون الطقم من 3 قطع: رداء حمام للأطفال ومنشفة أطفال وشباشب للأطفال
- مناسب للاستخدام من 0 إلى 24 شهرًا
- مصنوع من نسيج القطن بنسبة 100%
- هو منتج طبيعي 100% مضاد للحساسية
- يتميز بتصميم مريح ومريح
- بفضل نسيجها الناعم، فهي تناسب جسم طفلك وتسمح له بالتحرك بشكل مريح
- أدوات التثبيت التي نستخدمها لا تحتوي على النيكل، لذا فإن صحة طفلك آمنة
تعليمات الغسيل:
من أجل استخدام منتجاتنا لفترة أطول، يرجى عدم استخدام منظفات التبييض. قم بعمليات الغسيل والتجفيف والكي على الجانب الخلفي للمنتج. يتم إنتاج منتجاتنا من مواد خام من الدرجة الأولى لصحة طفلك. لا يحتوي على مواد كيميائية ضارة لطفلك. لديها تقنيات إنتاج ومعايير سلامة عالمية مع طلاء خالي من الآزو وإكسسوارات خالية من النيكل. معايير الجودة العالية مسجلة بشهادة Oexo-Tex وGOTS
قد ترغب أيضا
Customer Reviews
Overall rating: 4.4 / 5 from 19 reviews.
Honestly one of the best baby purchases I've made since my daughter was born. The terry cloth is thick and actually absorbs water instead of just pushing it around, and the little bear ear hood makes her look absolutely ridiculous in the best possible way. We get stopped at bathtime by every family member who happens to be over. Could not recommend this more.
I was looking for something special for my best friend's baby shower and this set was exactly right. When she opened it the whole room reacted — the bear ears are just so charming. She messaged me a week later to say it's already become their go-to post-bath routine item and that the cotton is noticeably softer than other robes they'd received. So glad I chose this one.
Ordered this when I found out a friend was having a boy and wanted something gender-neutral but still really sweet. The neutral bear theme works perfectly and the quality of the cotton is obvious from the moment you take it out of the box. She told me later it's become a staple of their nighttime routine and that her son seems genuinely calmer after a bath when she wraps him in it. Happy with this purchase.
I appreciate that this robe actually does its job — some baby robes are so thin they're basically decorative, but this one genuinely dries and warms at the same time. The bear ear hood is well attached and my baby hasn't managed to pull it out of shape yet despite her best efforts. Comes with two little washcloths that coordinate nicely. A good all-around set.
I bought this mostly for the look and was pleasantly surprised by how functional it actually is. The hood fits snugly without being tight, and the full-length robe means I can take my time drying my baby off without her getting chilly. The bear detailing is subtle enough to work as a gift for either a boy or a girl. Would definitely buy again.
This has been in rotation since my daughter was about six weeks old and it's held up really well. The cotton hasn't pilled or lost its softness after repeated washing, which was my main concern with a baby item at this price point. The robe design is practical too — the front overlap makes wrapping her up after a bath really fast. The bear ears add that sweet touch that makes bath photos irresistible.
We've been using this for about six weeks and it's become a permanent part of our bath routine. The robe wraps around my baby with plenty of room to spare and the hood stays on better than other styles I've tried. Dries quickly in the dryer too, which is a big plus. The color was slightly warmer in person than it appeared on my screen but honestly it looks even nicer.
Bought this for my nephew and ended up hearing back from my sister-in-law within days saying it was already their favorite bath item. The bear ears apparently cause chaos in the best way every time she puts it on him. From what I could see before gifting it, the cotton felt really substantial and the stitching looked well done. A reliable pick if you're shopping for a baby gift.
My sister bought one of these for her twins and I finally caved and ordered one for my own little one. The cotton has a really pleasant feel — not scratchy at all, even fresh out of the packaging. The set comes with matching washcloths which I wasn't fully expecting and they're a nice bonus. I'd bump it to five stars if the tie was slightly longer, but that's genuinely a small thing.
Used this for the first time last night and already a fan. The cotton is plush and the robe is easy to get on a wriggly baby, which is not something I take for granted anymore. The bear ear hood is firm enough to stay up on its own, which I appreciated. Packaging was also really nice — came folded neatly and would work well as a gift straight out of the box without any extra wrapping.
Got this as a gift and ended up buying a second one for myself to give at an upcoming baby shower — that should tell you everything. The stitching around the hood is clean and tight, the cotton softens even more after washing, and the bear motif is sweet without being overwhelming. It's the kind of thing that photographs beautifully and actually holds up in real life too.
I didn't know I needed to see my baby in a bear ear hood until the first time I put this on her and I genuinely could not stop laughing from sheer delight. Aside from being completely adorable, the robe is really well made — the cotton is dense and warm, the ties are sturdy, and it washes without any shrinkage or distortion. This is the kind of baby product that earns its place in the routine fast.
Everything about this set exceeded my expectations. The cotton is legitimately luxurious — softer than some adult robes I own — and the construction feels like it'll last through more than one child. The bear hood is the obvious star of the show but the real win is just how well made the whole thing is. My baby has been using it after every single bath since it arrived and it still looks brand new.
Picked this up after seeing it recommended in a parenting group and I'm glad I did. The bear ears on the hood are just the right size — not floppy or oversized — and the cotton has a nice weight to it. My son is four months old and the fit is generous enough that we'll get good use out of it well into the next season. Only thing I'd note is that the belt loops are a bit small, but it's a minor thing.
Really functional set that also happens to be incredibly cute. The robe is easy to slip onto my son right out of the tub and the cotton absorbs water fast so he doesn't get too cold during that in-between moment. The washcloths that came with it are a good thickness too. Knocked off one star only because I think the sizing runs just slightly small, so I'd suggest going up if you're unsure.
This is everything a baby bathrobe should be. Absorbent, soft, adorable, and actually well constructed — the seams haven't budged through multiple washes and the bear ear hood still holds its shape perfectly. My baby absolutely lights up when I put it on him after his bath and I'm convinced it's because of the ears. Ten out of ten, no notes.
Received this as part of a welcome-baby hamper from a family friend and it immediately became our most-used baby item. The robe is roomy enough to comfortably wrap a squirmy newborn and the cotton feels premium — really dense and absorbent. The bear ear detailing is so well done, it photographs like something from a professional shoot. If you're debating this one, just get it.
We rotate through a few different robes but this bear set is the one I always reach for first. The terry cotton is the softest of the bunch and it actually stays fluffy wash after wash. The hood with the bear ears fits my baby perfectly and stays in place while I'm drying her off. The matching washcloths are a great addition — same quality fabric, not an afterthought. Highly recommend this set.
Solid everyday baby item with a lot of charm. The robe is a generous length and the cotton is thick enough to actually keep my daughter warm while I'm getting her dressed after her bath. The included washcloths match the bear theme nicely. Giving it four stars rather than five just because I wish there were more size options available, but for the size I got it fits great.